• Address:
  • Email:
  • Phone: 1234567890
Terms and Conditions

Terms & Conditions – PocketBuy

By accessing and using pocketbuy.shop, you agree to the following terms:

🛍 Use of Website

  • You must be at least 18 years old or using the site under parental supervision.
  • Information provided must be accurate and complete.

📦 Products & Pricing

  • Product images are for representation purposes only.
  • Prices and availability are subject to change without prior notice.

❌ Order Cancellation

  • PocketBuy reserves the right to cancel orders due to pricing errors, stock unavailability, or suspicious activity.
  • In such cases, a full refund will be issued.

🚫 Misuse

Any attempt to misuse the website, including fraud or abuse of offers, may result in account suspension.

🔄 Policy Updates

PocketBuy reserves the right to modify these terms at any time without prior notice.

3️⃣ Cancellations & Refunds Policy (Critical for Razorpay)

Cancellation & Refund Policy – PocketBuy

❌ Order Cancellation

  • Orders can be cancelled within 12 hours of placing the order.
  • Once the order is shipped, cancellation is not possible.

🔁 Returns

We accept returns only in the following cases:

  • Damaged product
  • Defective product
  • Wrong item delivered

📩 You must report the issue within 48 hours of delivery with clear photos/videos.

💸 Refund Process

  • Once approved, refunds will be processed within 5–7 business days.
  • Refunds will be credited to the original payment method.

🚫 Non-Returnable Items

  • Products damaged due to misuse
  • Minor color or design variations
  • Clearance or sale items (if mentioned)

For refund queries:

📧 [email protected]