We’re here to help you!

If you have any questions regarding your order, shipping, payments, or returns, feel free to reach out to us.

📧 Email Support

[email protected]

Our support team responds within 24–48 business hours.

🕒 Support Hours

Monday to Saturday

10:00 AM – 6:00 PM (IST)

📍 Business Address

PocketBuy

India

(This is an online-only store. Physical visit is not available.)

📦 Order Support

When contacting us, please mention:

• Order ID
• Registered mobile number
• Clear photos/videos (if the issue is related to damaged or defective products)

This helps us resolve your issue faster.

🔐 Payment & Security

All payments on PocketBuy are processed securely through trusted payment gateways like Razorpay.

We do not store your card or UPI details.

📝 Note

PocketBuy is an online dropshipping platform. Product delivery timelines may vary based on supplier and location.